How to Confirm an API Message has been sent to your Third-party Platform

You can verify whether a message has been sent from Dryad to your third-party platform using the Dryad Site Management App.

To check:

1. Open the Dryad Site Management App.
2. In the side menu, select API Integration.
3. Choose the API integration you are testing.
4. From the top menu, select Logs.
5. Review the list of all messages sent by the Dryad API, including timestamps and message details.

If You Don’t See the Message in Your Third-Party Tool

If the message appears in the Dryad logs but not in your third-party platform, it’s likely that the API integration is not configured correctly.

Review our API integration documentation for setup guidance.

If you still experience issues, please contact our Customer Success team via the Support Request Form or email us at support@dryad.net for further assistance.