Managing user accounts ensures that the right people have the right level of access to your Silvanet Sites. The Dryad Site Management App makes it simple to add new users, adjust roles, and remove access when needed.
Access Requirements:
Only users with Admin access can add, remove, or change user roles.
Admins can make changes within their own organization, its standard users, and any child organizations.
Standard Users can change their Name, email & phone number.
Adding Users
- Log in to the Silvanet Site Management Tool
- Go to User Management from the left-hand menu
- Click "Add User"
- Fill in the new user's information
- Under Organization:
- Choose an existing one OR
- ✅ Check "Create new Organization" if you're an Admin
- Set the System Access Rights:
- Admin – full access to site and user management
- Standard User – limited access
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Under Fire Alert Notifications:
Enable alerts
Select which sites the user should receive notifications for
- Click Confirm
The user will receive an invitation email with login instructions.
Tip: Keep Admin access limited to a small number of trusted users to maintain security and oversight..
Editing Existing Users
- Log in to the Silvanet Site Management Tool.
- Go to User Management from the left-hand menu.
- Search by Name or Filter by the Organization.
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Select the User by clicking on the Pencil Icon to Edit.
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Change their Organization
- Choose an existing one OR
- ✅ Check "Create new Organization" if you're an Admin
-
Change System Access Rights
- Standard User
- Admin User
Delete a User
From the same menu, you can delete an user.
Resend an activation email
Admins can trigger a reset activation email for a user that have never logged in to their accounts, directly from the User Management section.
Enable Fire Alert & Device Inactive Notifications
Alerts ensure that users are immediately informed when a fire or smoke event is detected.
Admins can configure fire alert & inactive devices notifications for users across the organization.
- Log in to the Silvanet Site Management Tool.
- Go to User Management from the left-hand menu.
- Search by Name or Filter by the Organization.
- Select the User.
- Click on the Pencil Icon to Edit.
- Enable or Disable the Fire Alert Notifications
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