How Do I View the Connectivity of my Devices?

The Connectivity column in the Device Overview provides a quick view of each sensor’s communication status with the Silvanet Cloud. This allows forest managers and operators to monitor network health and take action when devices experience connectivity issues.

Connectivity is determined using Packet Delivery Rate (PDR), which reflects how reliably a sensor delivers data packets to the platform.

Each sensor can show one of the following statuses:

• Active: The device is communicating normally and sending data as expected.

• Pending: The device has experienced minor delays in sending data, but essential functions, such as fire detection, remain operational.

• Inactive: The device has not communicated for an extended period and may require attention.

PDR measures the percentage of expected data packets that are successfully received from a sensor over time. This provides a more accurate representation of connectivity than signal strength alone.

Hovering over the connectivity indicator displays a tooltip showing both the current PDR value and the sensor’s RSSI, allowing users to review both delivery reliability and signal strength.

Connectivity Statuses Based on Packet Delivery Rate

Sensor connectivity is determined primarily by signal reception quality (RSSI) and the time since the last message.

Device Icon	Connectivity Bar	Status	PDR	Description
			91% – 100%	Excellent connectivity. The sensor is delivering nearly all expected packets and communication is stable.
			76% – 90%	Good connectivity. The sensor is reliably delivering most packets, with only minor packet loss.
			51% – 75%	Reduced connectivity. The sensor is delivering more than half of the expected packets but packet loss may cause delays in environmental data reporting.
			0% – 50%	Poor connectivity. The sensor is delivering less than half of the expected packets. Investigation or maintenance may be required.
			-	We could not reach this device since 24h.

Why Connectivity Matters

• Quickly identify devices needing attention

• Maintain continuous and reliable monitoring

• Optimize overall network performance

Troubleshooting & Action

Common status messages you may see include:

• Message: "Connectivity is not optimal."
  • Explanation: The connectivity strength of this device is not optimal. Refer to the troubleshooting guide.
• Message: "Connectivity issues."
  • Explanation: The connectivity strength of this device is poor. Refer to the troubleshooting guide.
• Message: "Device communication pending"
  • Explanation: The device is currently experiencing delays in sending environmental data to the Cloud. Fire detection is still operational.
• Message: "This device requires your immediate attention."
  • Explanation: Refer to the troubleshooting guide.
• Message: "Device not reachable."
  • Explanation: We could not reach this device since 24h. Refer to the troubleshooting guide.