In-Office Hardware Testing Guide

The In-Office Hardware & Connectivity Testing procedure is an optional step specifically useful for remote deployments. Completing this test helps verify that all hardware is functioning correctly, reduces the risk of issues in the field, allows internal eSIM–equipped Border Gateways to register early with the local network provider for faster connectivity during installation, and enables devices to receive any necessary firmware updates before entering the field. It also gives deployment teams an opportunity to become familiar with the Silvanet Deployment App before arriving on site.

Users must create a site plan before installing devices to perform an In-Office Hardware & Connectivity Test. For guidance, see our article Site Planning Tutorial: Step by Step

1. Border Gateway Setup (Gen3):

1. Connect the Border Gateway
   1. Connect the Border Gateway to both the PoE and LAN.
2. Install the Border Gateway
   1. Open the Dryad Deployment App.
   2. Locate the planned Border Gateway in the device list and select it.
   3. Select the device & follow the on-screen instructions in the app to complete the installation.

 For Gen2 Border Gateways, the Deployment App includes an additional connectivity test step.

• During installation in the Deployment App, users will be prompted to perform a cellular connectivity test.

• Allow sufficient time for the Border Gateway to register on the mobile network via its internal eSIM.

Note
This connectivity test step does not appear for Gen3 Border Gateways and is not required for Gen3 deployments.

3. Monitor the Device
   1. Use the Dryad Site Management App to monitor your site.
   2. Once connected, the Border Gateway will become active.
4. Firmware Update
   1. After activation, notify the Dryad Customer Success team to trigger a firmware update.
5. Prepare for Solar Charging and eSIM
   1. After the firmware update, disconnect the Border Gateway from LAN and PoE.
   2. Connect the solar panel and place it in direct sunlight to initiate solar charging.
   3. Verify that the device powers correctly using solar energy.
6. Allow Time for Network Registration
   1. Allow 3–4 hours for the Border Gateway to register on the mobile network via its internal eSIM.

2. Mesh Gateway Setup:

1. Charge the Mesh Gateway

   1. Place the Mesh Gateway in direct sunlight, positioned vertically as it would be mounted on a tree.

   2. Leave it for 2–3 hours to allow sufficient solar charging.

2. Install the Mesh Gateway

   1. Open the Dryad Deployment App.

   2. Locate the planned Mesh Gateway in the device list and select it.

   3. Follow the on-screen instructions in the app to complete the installation.

3. Monitor the Device

   1. Use the Dryad Site Management App to monitor your site.

   2. Once connected, the Mesh Gateway will become active.

3. Sensor Setup:

1. Charge the Sensors

   1. Place each sensor in direct sunlight, positioned vertically as it would be mounted on a tree.

2. Scan the Sensors into Your Site

   1. Open the Dryad Deployment App.

   2. Locate the planned sensor in the device list and select it.

   3. Follow the on-screen instructions in the app to complete the installation.

3. Monitor the Devices

   1. Use the Dryad Site Management App to monitor your site.

   2. Sensors will become active once they are sufficiently charged.

After Completing the In-Office Test

1. Unlink Deployed Devices

   1. Open your test site in the Silvanet Deployment App.

   2. In the Device List, locate the device you want to remove.

   3. Tap the device to open its details.

   4. Click the Unlink button at the bottom.

   5. Confirm the unlink action when prompted.

2. Prepare the Site for Future Use or Deletion

   1. For future deployments: Ensure the site status is Deployed, not Set to Deploy. Full details can be found in our article How to Cancel a Deployment.

   2. To delete the site: If the site is no longer needed, follow the steps in our article How to Safely Delete a Site.

 Tip: If any device fails to appear as active, recheck power sources, sunlight exposure, and registration steps. If problems persist, contact Dryad Customer Success.